Competency mapping can
Companies are adopting the competence approach to link business strategies to individual performance efforts. Due to the changing organizational needs and to have a competitive edge over competition, companies today strategically invest in understanding and enhancing their employees’ competencies. Through competency mapping, organizations can develop capabilities that are useful as the organization evolves.
Competency mapping increases awareness of existing skill sets as well as skill gaps in individual employees and teams as much as the entire organization for:
Naman understands the importance of competencies in an organization’s success. Therefore, we have developed competency mapping exercises that are based on structured methodologies and time-tested principles to evolve a comprehensive job competency matrix and dictionary.
Our expertise lies in our proven experience and capability in mapping both functional and managerial/ behavioural competencies. In the functional space, we have mapped competencies both for technical and business support functions, across industry segments. Our bank of consultants consists of professionals from varied backgrounds from Psychology to Engineering backed with industry experience, which enables us to meet your overall needs.
Our in-house consultants are certified to conduct competency mapping exercises using structured approaches like Visionary Interviews, Repertory Grid, Work Profile, Critical Incidents, Forced Ranking, Job Shadowing and the like, to enable comprehensive picture of the role to facilitate identification of competencies for superior/effective performance.
Every intervention, we undertake, irrespective of size and duration, is tailored to develop fuller appreciation of your situation both from hard and soft aspects. Further our solutions are also customized in terms of delivery and solutions to suit your objectives.
We design effective tools for data collection through techniques like Leadership Dialogue, Personal Interviews, Focused Group Discussions, Interaction with Subject Matter Experts, Questionnaires/Surveys. In-addition, we also undertake study of Job Descriptions and other relevant literature from both within and outside the organization, to understand your success factors, challenges and expectation.
The data so garnered is systematically analysed to create broad competency frames, largely in line with the industry norms, analysis of best practices and literature study. The competencies are segmented into different Constructs to encompass the content and context of the Competency. This is further fine-tuned to align to your organization’s DNA, to serve your requirement better.
This leads to a level-wise (and function-wise as needed) job competency matrix with behavioural definition. Behaviourally Anchored Scales (BARS) are developed to capture the full range of demonstration of each competency ensuring reality check with your organization. After vetting this out with the Process Owner(s), a comprehensive competency dictionary is created to enable its usage for various HR deliverables.
No intervention is complete if it cannot be sustained within your people or your organization. So, we create comprehensive individual or organizational reports highlighting feedback and action plan.