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Leadership

Building Managerial Capability for Future Leaders at a Microsoft Dynamics Partner

Executive Summary

Client Type

Microsoft Dynamics Partner

Who it was for

25 people managers across functions

Scale

3-month intervention

Business Context

Developing managerial competencies and preparing future leaders

1. The Real Problem

What?

The organization aimed to develop people managers to prepare them for future leadership roles.

How?

There was a need to:
Build specific managerial competencies and behaviours |
Enable consistent capability across functions |
Prepare managers for future leadership responsibilities

2. What We Designed

A Customized Leadership Development Journey

We designed a leadership development intervention aligned to identified competencies and managerial capability requirements.

Our Game Plan

Identified 10 key competencies through stakeholder interactions involving senior leadership and HR
Delivered a blend of 2-day outbound training and 2 one-day classroom sessions to build managerial competencies
Conducted assessment through self-evaluation and manager feedback using a 90-degree survey via Credence platform
Facilitated two virtual group coaching sessions aligned to assessment insights
Conducted orientation on giving and receiving real-time feedback to build practical capability

3. The Impact & ROI

Organisational Impact

  • Strengthened application of people management concepts and practices
  • Improved feedback culture across teams
  • Enabled behavioural alignment across managers

Individual Impact

  • Identification of strengths and areas for improvement
  • Development of individual action plans and IDPs
  • Improved conflict management and behavioural effectiveness
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